My experience with Airtel and BSNL
Posted by: மோகன் on: May 15, 2008
For more than two years I am having a broadband connection from airtel. So far I have not faced any problem with Airtel. I used to get SMS from Airtel when their broadband service will be down(that will be usually in the midnight only, may be for maintenance). If there was a technical problem, after logging the complaint with the help desk within 24 hours, I used to get the prompt service.
Recently I got a connection from BSNL also. I got a landline and broadband connection. I wanted to change the broadband plan and when ever I tried to call the customer care, I was not able to reach them. So still I am continuing with the same broadband plan. I received the first month bill. I did the payment through Les Concierges. Even after making the payment, they have disconnected my landline and also broadband connection.
In my experience Airtel service is better than BSNL.
10 Responses to "My experience with Airtel and BSNL"
July 11, 2008 at 10:52 am
Sankar, thanks for the comment.
True, it depends on location. I also heard that there is no bandwidth issues in BSNL Chennai. In Bangalore BSNL broadband bandwidth is not good. It seems to be a general complaint.
I have a broadband connection with Airtel for more than two years. There is no hidden charge in broadband connection. But after some time, they started charging for CLIP services. But that’s also reflected in the bill.
July 15, 2008 at 11:53 am
Two weeks back I got broadband connection at my home town(Salem). It was working then. When I wanted to use it last week end, hmmm I could not. Even I was not getting the DSL line. When I called the customer care, they said broad band connection was/is not enabled in my line. I wonder how it was working two weeks ago then. I asked him to enable/restore my broadband connection. Let me check my luck when I go to my native next time.
August 11, 2008 at 8:09 am
Hi Mohan
in Bangalore AirTel service is far better than other its competitors.
but AirTel already exhausted its bandwidth. any now a days they are more interested in providing connections to corporates rather than house holds.
in bangalore airtel is the sole reason for spoiling in youth life.
check this link
http://philanders.blogspot.com/2008/01/airtels-sad-story.html
August 11, 2008 at 10:39 am
Hi Arun,
Thanks for your visit and comment. It is really bad to give this kind of false information. But I don’t understand what do you say by “Airtel is the sole reason for spoiling in youth life”? How airtel spoilt youth?
August 11, 2008 at 8:40 pm
Hi Mohan,
I m blamming AirTel because they were very relaxed and did not concentrated hard for safe guarding a genuine customer.
of course AirTel then approached him with good offer in Bharathi. but he rejected the offer and moved to chennai.
but still he is suffering with all the mental pains.
i wont blame cyber crime of pune reason is we all know how efficient are they
August 11, 2008 at 10:32 pm
Ah, okay.
Thank you Arun for your visit! Keep visiting my Tamil and English blogs. 
September 19, 2008 at 6:27 pm
Hi .. i am planning to take airtel broadband connection for home use. I live in chennai. Any you aware of ongoing offer with airtel for broadband connection in Chennai (Nungambakkam) ?
September 20, 2008 at 10:41 am
Hi Vijay,
Thanks for visiting my blog.
I don’t think Airtel gives offer for broadband connections. You can check the tariff details in their site http://www.airtel.in/
April 26, 2009 at 10:58 am
i have bsnl broadband from the 2year i have not face problem from two year. i thing airtel can not provide broadband on such low prices at last east or west bsnl is best
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July 11, 2008 at 10:41 am
Hi da,
Past 1 year am having BSNL BroadBand but i didn’t face any problem with respect to performance… for plan change,actually , directly i went to BSNL customer care and given the application that’s it… but i didn’t tried for customer care…. I used to hear from my neighbour wood that, there is lot of hidden charged in Airtel Broad band and at times the speed is very sloww and bla bla…… that is the reason i went to BSNL.
For me BSNL is OK…